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7yy legal terms for India access

This page explains how access, data handling, account changes, and contact requests work on 7yy.

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7yy 7yy legal terms for India access
CONTACT ROUTES

How to reach our legal desk

Send requests through the channel that fits your case. The in-account form is the cleanest route for access, correction, or deletion requests because it ties the message to the right profile.

In-account form Use the form inside your account for access, correction, or deletion requests. It keeps the request linked to your profile and helps us verify the change before we act.
Support chat Open chat if you need help finding the right route for a legal request. We can tell you what details to include and what proof may be needed.
Written request If you want a dated trail, send a written request through support. We reply with the next step, any verification we need, and the handling window we can commit to.
DATA AND ACCESS

How we handle records and access

We store only the account and transaction records needed to run access checks, answer legal requests, and keep the service secure.

Data use

We use your account details to verify identity, process requests, and resolve disputes. Where local law requires extra checks, we may ask for a matching phone number, document, or transaction reference before we change anything.

Cookies

Cookies help us keep you signed in, remember form entries, and protect the account from unusual access. You can clear them in your browser, but some requests may need a fresh sign-in after that.

Account security

If we spot a login from a new device or location, we may ask for one more check before showing sensitive record details. That step protects your account and the legal trail around your requests.

Retention

We keep records only for as long as needed to meet local law, settle disputes, and maintain the account history that supports audit checks. After that, we remove or anonymise what is no longer required.

Change requests

You can ask us to correct, restrict, or erase data tied to your account where local law allows it. We will tell you what we can change now and what we must retain for compliance.

Contact route

For anything tied to privacy or access, use the same support route each time so we can trace the request. That makes it easier to match your case, your identity, and the result we sent you.

Questions about legal access

These answers cover access, records, request handling, and what happens if local rules change. If your location, identity, or account status affects a request, we explain the reason before we close it. We keep the wording short so you can see what we do with your data and where to send the next message.

We check the location you use, the law that applies there, and any account data needed to confirm the request. If local law permits use, we let the account proceed; if not, we stop access for that location.

We keep only the details needed for verification, record keeping, and request handling, such as contact data, login logs, and transaction references. We do not hold more than we need for the legal purpose in question.

Yes. Send a request through support and we will confirm what we can share after verifying the account. Some records may be withheld if local law says we must keep them private or retain them longer.

Cookies help the page remember your session and protect the account against unusual access. You can manage them in your browser, and we may ask you to sign in again after changes before we release sensitive details.

Use the in-account form or send a written request. We will check the request against the existing record, explain what can be changed, and keep anything that local law requires us to hold.

We update the handling steps for that location and apply the new rule to future requests. If a change affects your current account record, we will tell you what it means and what action we can take.

We keep records for the period needed to meet legal duties, answer disputes, and protect the account trail. After that period ends, we delete or anonymise what no longer needs to stay linked to you.

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